“Is Twitter broken? The Downdetector site has recorded up to around 10,000 reports of Internet users struggling to use Twitter, on the night of Wednesday to Thursday, December 29, with a peak around 00:35 GMT, before the reports settle down. Affected users could not log into their own account or could not view certain accounts. The extent of the outage was not immediately known, but Agence France-Presse (AFP) journalists in the United States and Asia reported having difficulty accessing their accounts.

Outages regularly disrupt digital platforms, with long service interruptions remaining the exception. This technical hitch, however, comes at a sensitive time for Twitter, in turmoil since its acquisition by Elon Musk for 44 billion dollars at the end of October. The multi-entrepreneur notably laid off many employees, including among the teams dealing with the technical maintenance of the platform.

To a user who asked him on Wednesday if Twitter was “broken”, Elon Musk replied, “It works for me. »

Works for me

Outside the United States, the number of users unable to access the service ranged from a few hundred to several thousand. According to Downdetector’s breakdown, the outage appeared to primarily affect people using Twitter on the web interface. Around 10% of complaints recorded by the monitor came from mobile app users.

The cause of the outage was not immediately known. According to web observatory NetBlocks, these are international outages and “not related to domestic internet disruptions or filtering.”