For the contact with authorities and public institutions, half of the people in Germany are now using the Internet.

ten years Ago, I located this share is 39 percent, according to the Federal Statistical office (Destatis). In a European comparison, Germany belongs to the Laggards, such as a few weeks ago, the EU Commission has identified.

especially for the General search for information, the Websites and Apps of the authorities were, therefore, according to Destatis in the year 2018 used (49 percent). This was enough, however, the pages in search of contact details to call.

invited, However, only 30 percent of forms online, and only 16 per cent sent filled-in forms over the network back. As reasons determined Destatis not only safety concerns, but also the simple Lack of such offers.

in mid-June, had determined the European Commission in an investigation of the availability and use of E-Government Offerings in the countries. Thereafter, every second the Internet would not even users (43 percent) in this country forms of E-Government use, the average at 64 percent. In the Ranking of Germany ended up on place 26 among the 28 EU member States.

Political efforts to expand the digital services of public authorities and public institutions, there are however. After the 2017 adopted Online access the law, citizens and companies should be able to 2022 at the latest to voice their concerns to the administration online.

experts expect a further boost by Apple’s iPhone. With the next Version of the operating system (iOS 13) it should be on iPhones possible to use the electronic identity card via the card App, the Federal government directly to the identification. For Android, there is the required App for the past two years.

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